I thought I had a broken pipe between my septic tank and drain field. Gage and Jerry showed up the same day to take a look at it! Turns out it was a clogged rain gutter down spout drain that ran underground right next to my septic tank that had clogged with roots. Obviously great news. We are fairly new in this house and have never had a home with a septic tank system. Even though Gage and Jerry identified the problem early on that it was not a septic issue, they took the time to educate me on dos and don’t of maintaining a healthy system. Super professional, educated and very helpful. When it comes to this sort of thing you are at the mercy of what somebody else tells you. Very happy that I have found a go to company that I can trust should I ever have issues in the future.